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Telephone Line Features for Voice Mail
 Your local telephone company can activate features that
help you to maximize the benefits of your Voiceplus
voicemail service. Most of these features are
already available on your lines and simply need to be
activated. In cases where it is necessary to order
these as additional services, the fees are
nominal. If you need any assistance, or if
you would like for us to assist you in the activation of
these features please don't hesitate to give us a call.
The following
telephone company features on your phone line(s) will automatically
forward callers to voicemail.
Call Forwarding Don't Answer (Multi-path) can be used whenever you are unable to answer the phone so that calls will automatically forward to
your voicemail. Your callers will always be
answered in a timely fashion. Using this feature,
callers will never go unanswered.
* This feature must be activated by your telephone company.
* The "multi-path" option allows up to 10 simultaneous
call forwards.
Call Forwarding Busy (Multi-path) can be used whenever your phone line is busy so that calls will go to
your voicemail. You may be on another phone call, or you may be online with your internet service provider.
Your callers will never hear a busy signal again.
* This feature must be activated by your telephone company.
* The "multi-path" option allows up to 10 simultaneous
call forwards.
Call Forwarding Variable allows a customer to have incoming calls automatically forwarded to another telephone number. When you forward a call, you input an activation code and the number to which you want your calls forwarded. Call forwarding must be deactivated to begin receiving calls again.
You could forward calls to voicemail during lunch, in
the evenings, or on weekends. Alternatively, you
could use this feature to forward all calls to your
Virtual PBX, allowing the Virtual PBX to act as an
automated attendant for your main telephone number.
Turn it On
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1. |
At the dial tone, dial [7] [2]
[#]. [2] |
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2. |
At the second dial tone, dial
the "Forward-to" number. |
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When the phone is
answered, Call Forwarding is on. |
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If the phone isn't
answered, go through the steps again. |
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When you hear short tones, Call Forwarding is
on.
Turn it Off
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1. |
Listen for dial tone. |
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2. |
Dial [7] [3] [#].2 |
When you hear short tones followed by a steady
dial tone, Call Forwarding is off.
Tips
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You might hear a short ring as
a call is forwarded, but you won't be able to
answer it. |
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Remember, Call Forwarding
stays on until you turn it off. |
[1] If a call is
forwarded to a number outside your local calling
area, usage or long distance charges will apply to
your account, not your caller's.
[2] On a rotary
or dial pulse telephone, omit #. |
The following
telephone company features, when active on your phone line(s),
will allow you to selectively forward callers to voicemail.
Three way conference with call transfer
allows a customer to selectively transfer a caller to
voicemail. If the caller requests a person that is
not available then you can transfer that caller directly
into the person's voicemail. This feature can also be
used to transfer callers to any other telephone such as
a cell phone, home telephone, or satellite office.
* This feature must be activated by your telephone company.
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To Learn More |
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Call
us if you have any other questions. We love to
hear from our customers.
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